Terms of service.

These terms are between you and Prime Origins (“we”, “us”). The legal entity that contracts with you is named in your order form. They cover the Prime Origins website at primeorigins.org, the software at primeorigins.org/app (the “Service”) and the live demo. By creating a workspace, opening the demo or using the Service you agree to them.

Greenback is a separate service at gnbk.app with its own terms. The Service does not currently connect to Greenback: settlement shown in the demo is simulated, and no payment is made through Prime Origins.

Prime Origins is software for licensed cannabis operators. It records cultivation, harvest, processing, inventory, tasks, wholesale orders, manifests, invoices, payment status and compliance events in one workspace, with CSV exports. It does not connect to any state seed-to-sale system (New York uses Metrc) in the current version: state reporting in the Service is a simulation and nothing is transmitted to the state. Official reporting remains in the state system, and CSV exports are operational reports and supporting records, not a substitute for it; you remain responsible for your own state reporting.

We describe features on the website as they are today. Features marked “in plan” or similar are not part of the Service until we release them. We may add, change or remove features; if we remove something you rely on we will give you reasonable notice.

You need an account to use a workspace. Keep your sign-in details private and tell us straight away if you think someone else has them. You are responsible for what happens in your workspace under your users' accounts.

The live demo creates a private copy of a fictional farm for you. Demo copies are private to the visitor who opened them, contain no real operator, licence or store, and are deleted automatically 7 days after they were last used. Do not enter real regulated data into the demo.

The Service is for operators licensed by a state or national authority to cultivate, process, distribute or sell cannabis, and for their staff and advisers. You must hold, and keep, the licences your activity requires, and you must not use the Service for any activity that is unlawful where you operate.

You must not try to break, overload or reverse-engineer the Service, use it to send spam, or upload anything you do not have the right to upload. We may suspend a workspace that breaks these rules, and we will tell you why.

You are responsible for what you report to your state system. The Service records what you enter; it does not check that your records are true or that they meet your licence obligations. Check them.

Everything you enter into your workspace is yours. We do not sell it, and we do not use it for anything other than running the Service for you, keeping it secure and, in anonymous and aggregated form, improving the product.

You can export your main records to CSV at any time from inside the product: inventory, plants, harvests, waste, sales, the audit trail, manifests and invoices. If you want your workspace closed, email us; you can export first, and we will then delete your workspace data unless the law requires us to keep it longer.

You give us the limited right to store, process and display your data as needed to provide the Service.

We aim to keep the Service available at all times, but we do not promise it will be. We host on Vercel and store data with Upstash; outages at those providers, at your state system or on the internet generally can interrupt the Service. We will tell you about planned maintenance in advance where we can.

The state system is not ours, and the Service does not currently transmit to it. You are responsible for meeting your reporting deadlines.

Your price is set out in your quote and order form. We will not change the price of a plan you are already on without 30 days' notice.

Plans are monthly and you can cancel at any time from your workspace or by emailing us; you will not be charged for the following month. Fees are not refunded for a month already started.

We provide the Service with reasonable skill and care. Beyond that, the Service is provided as is. We are not liable for loss of profit, loss of business, regulatory penalties or indirect loss arising from your use of the Service, including from a failed or late report to a state system, except where the law does not allow us to exclude it.

Our total liability to you in any twelve-month period is limited to the fees you paid us in that period. Nothing in these terms limits liability for fraud, death or personal injury caused by negligence, or anything else the law says cannot be limited.

The governing law and courts for any dispute are set out in your order form.

Under United States federal law, cannabis remains a controlled substance. Nothing in these terms is an offer to take part in any activity that is unlawful where you are. Nothing on the website is an offer of securities.

We may update these terms. If the change matters, we will email the owner of each workspace at least 30 days before it takes effect. If you keep using the Service after that date, the new terms apply. If you do not agree, cancel before that date and export your data.

Questions about these terms: oliver@primeorigins.org.